13-15 June 2018

Dynamic Earth, Edinburgh

UX heresy: when simple won't do

Session type:
Case Study

Session duration:
45 minutes

Presented by:

Rick Monro


About this Case Study

The words 'product UX' conjure up images of cool consumer apps; disruptive technologies that succeed through increased simplicity. Is innovation even possible by being anything other than simple?

As technology progresses, developer experience (DX) has emerged as an increasingly important subset of UX, through enabling those who, in turn, create innovative tools for others. In this world, users operate in a very different environment than we typically design for.

For instance, command-line interface (CLI) is a major touchpoint for many of the products that developers use daily. What scope exists for those designing a command-line experience to maximise simplicity? This session will challenge our typical definitions of ‘simple’, looking at the UX design process within one of the world’s most successful configuration management tools, Puppet.

About the Speaker

Rick Monro has been working in design for over two decades. He has been working in the field of interactive design since 1998, leading and managing design teams and providing design consultancy for clients across the UK and Ireland.

Rick has lectured part-time in Creative Entrepreneurship at Ulster University, and is a syllabus consultant and lecturer in User Experience for the Digital Marketing Institute. He is currently Principal UX Architect with Puppet, working on products used globally by 75 of the Fortune 100 companies, with customers including NASA, Sony, Salesforce and Disney.


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